Meet the Team

Our Doctors

Dr Stephen James-Authe (m)

MBBS 1978, FRCS (Edinburgh) 1989, Dip Urology (London) 1991, F.P. Cert. 1998

Dr Shameel Karim (m)


Languages: English, Urdu, Memon

Dr Faatima Bala (f) locum


Dr Smaila Hussain (f) locum


Languages: English and Urdu

Non-urgent advice: Notice

Under the new NHS contract, all GPs are required to provide all registered patients with a named accountable GP. Therefore, as a patient at this surgery you have been allocated a Named Accountable GP.  To find out who your Named Accountable GP is please ask at reception. This does NOT mean that you can only see this GP, you can see any GP of your choice providing there are available appointments.

Our Health Care Team

Mrs Mabel James-Authe (f)

Practice Nurse

Mrs Rachel Carr (f)


Practice Nurse

Non-urgent advice: Notice

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Miss Flora Keji (f)

Healthcare Assistant

Non-urgent advice: Notice

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Our Practice Team

Ms Jackie Crouch

Practice Manager

Non-urgent advice: Notice

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Michelle Mallalieu

Head Receptionist

Mrs Caroline McCluskey


Ms Paige Charlton


Mrs Christine White


Mrs Chelsea Haslam


Miss Jessica Norris


Sean Mallalieu


Non-urgent advice: Notice

You may notice that it takes slightly longer for the receptionists to book your appointment. This is because they will be looking at your computer screen to check if there are other things overdue for your care that they can arrange for you. This will also happen when you arrive to collect prescriptions, or any other contact you may have with the receptionists. In addition to this, the receptionists may offer to undertake your blood pressure reading, or measure your height and weight, or ask whether you smoke. They have instructions from the doctors to do so, although you are free to decline. A great deal of this is because the government wants GP practices to do more and more recording and there is a definite limit on how much the doctors and nurses can squeeze into normal consultation times. We ask for your cooperation when the receptionist asks these questions.

Our Network Health Care Team

Denise Bowman

Mental Health Practitioner

Isaac McCann

Associate Psychological Practitioner (APP)

Jayne Fryer


Caroline Burgum


Lisa Cheetham

Frailty Nurse

Patricia Goodwin

Social Prescribing Link Worker

Asma Vali


Kiran Altaf


Maryam Jiwa


Paul Edney

Musculoskeletal Practitioner

Kim Baker

Pharmacy Technician

Kirsty Broadbent

Pharmacy Technician

Varsha Itteea Heeroo

Care Coordinator

Nicola Martin

Care Coordinator

Margret Warren

Care Coordinator

Barbara Smith

Digital and Transformation Lead

Valeem Kershaw

Health Improvement Practitioner

Zahid Khan

Health Improvement Practitioner

Louise Mckean

Health Improvement Practitioner

Our Community Team

Community Midwives

If you have just found out your pregnant then please ring the antenatal team to book in your midwife care you do not need a doctors appointment to confirm this. Congratulations. Please call 01204 390023. 

The midwifery team can be contacted at Oxford Grove Children’s Centre 01204 337090.

Community Nurses

District Nurses are based at the Waters Meeting Health Centre, 95 Waters Meeting Rd, Bolton BL1 8TT where they run a dressings clinic.

We have a team of nurses attached to the practice who work closely with the doctors and will visit patients in their homes if you are housebound.

They can be contacted via the surgery or directly by telephoning 01204 463020.

Health Visitors

The health visitors are available to give expert advice and support for pre-school children. They will help to assess the child’s development and general health during the early years. They can be contacted on 01204 463400.